Squad Sync
Squad Sync, born from my passion for gaming, revolutionizes the process of finding compatible teammates. It showcases detailed player profiles, complete with match history and statistics, enabling players to make well-informed team selections. The integration of a user rating system fosters a trusted and cooperative gaming community to ensure incredible gaming experiences for both casual and competitive gamers alike.
Date 
November 2023, 4 Weeks
Scope
Interaction Design, Mobile Application, UX / UI Design and Research
Tools
Figma
Goal
Design an original application, focusing on employing industry-standard design and research practices.
Case Study
In this case study, I detail my journey as the sole designer of Squad Sync over four weeks. Squad Sync's main task was to: match players with similar skill levels, and preferences for rewarding gaming experiences. My design process involved a contextual inquiry into gamers' needs, using an impact effort matrix for feature prioritization, and creating an empathy map to understand and address the priorities of the user fully.
The Problem
The gaming world has long grappled with the challenge of finding compatible teammates. The absence of a seamless solution has led to frustration and a lack of trust among gamers. Recognizing this issue, Squad Sync set out to redefine the gaming experience by simplifying the painful process of teammate selection. Through a meticulous understanding of the problem, I embarked on a mission to craft a solution that would unite gamers like never before. 
The Solution
Squad Sync emerged as the answer to the problem. Extensive research and a user-centric approach guided the creation of this conceptual gaming app. At its core, Squad Sync features detailed player profiles that allow gamers to showcase their skills and playstyle. A robust user rating system builds trust among users, ensuring informed teammate selection. The app also boasts innovative matchmaking capabilities, streamlining the process of finding compatible teammates. These elements combined to create an intuitive and trust-driven solution, enhancing the gaming experience for both casual and competitive players.
Process
Squad Sync was driven by a commitment to understanding the needs and pain points of gamers. Extensive research, including surveys and contextual inquiries, provided valuable insights into the challenges gamers faced when seeking teammates. These insights informed the design decisions that shaped Squad Sync. While I didn't engage in formal user testing, I continually refined the concept based on feedback received throughout the design process. The result is a user-centric app that addresses the unique challenges of finding compatible gaming teammates.
Key Takeaways
Squad Sync achieved success in highlighting essential features like player statistics, friend management, and innovative matchmaking. However, it's important to note that more time and development would be required to fully realize and refine concepts such as user rating systems and real-time chat functionality. These aspects hold great potential to enhance the app's user experience, but they remain unexplored due to the project's limited timeframe. The focus on simplicity and trust-building elements laid a strong foundation, leaving room for future expansion and improvement should the project continue beyond its current design concept. 
Empathy Map
Alex, a young adult in their mid-20s, epitomizes the quintessential user of our gaming app, Squad Sync. With a keen interest in gaming, Alex represents the modern gamer's quest for meaningful and compatible team experiences. They used to rely on random team selections in various online platforms, often leading to mixed results.

In our development of Squad Sync, we delved into the hypothetical scenarios that Alex might encounter - what they would say, think, feel, and do in their search for the ideal gaming team. This exploration helped us to map out Alex's journey, from the initial frustration with incompatible teammates to the exhilaration of finding the perfect match. By examining these scenarios, we were able to brainstorm and incorporate features into Squad Sync that directly respond to these insights, drawing from the rich tapestry of needs and preferences identified in our initial contextual inquiries.
Impact Effort Matrix
Developing an impact/effort matrix for Squad Sync enabled us to evaluate potential features based on user impact and ease of implementation. For instance, the User Review System offers high impact for gamers, enhancing their experience with minimal effort on their part. Conversely, Streaming Integrations while engaging, has a lower impact on gameplay and requires more effort from users. This matrix approach helped us prioritize features that significantly enhance the gaming experience, focusing our efforts on what truly matters to our users.
Sketches
Final Designs
Conclusion
The inspiration for Squad Sync's design emerged from a personal experience. In developing Squad Sync, the core challenge was addressing the prevalent issue of finding compatible gaming teammates. My journey, while designing this app, highlighted the need for a user-centric solution in the gaming community. By deeply understanding the gamers' perspective, I was able to tailor features that truly resonated with their needs, such as skill-based matchmaking and a robust player profiling system.

This project not only sharpened my skills in interaction design but also reinforced the significance of empathy and targeted research in creating a product that effectively addresses user pain points. Ultimately, Squad Sync stands as a testament to the impact thoughtful design can have on enhancing user experience in the digital realm.

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